Our Team

Zebrano is made up of a talented team of professionals who live dynamic lifestyles. We love to experience new things, travel and get to know our clients. 


Devon Vaillancourt
President & Owner

Devon worked at Zebrano for 5 years before taking on the role of President and purchasing the company. In addition to her leadership role, she remains the go-to Concierge for several clients. Before Zebrano, Devon spent time as an event planner, designer and travel agent. In her spare time Devon loves spending time with her family at their Muskoka cottage.

"Zebrano and our clients mean the world to me. I am passionate about delivering the wow-factor for our clients and couldn't be prouder of the team we have!"

Email: dvaillancourt@zebrano.com
Tel: 416 721 8655


Berenice "Nicci" Tong

Nicci has extensive knowledge in residential and waterfront properties, and since being zebbed has held the positions of Household Manager and Household Specialist. Prior to Zebrano, she was Head of Media at YYZ Pictures and Founder of Time Capsule Group. With a keen eye for art and design, she is an experienced project manager who revels in attention to detail and problem solving while always striving for perfection. When she is not obsessing over finer details, Nicci is an avid reader and can be found trail blazing and paddle boarding through the great outdoors with her partner and dogs in tow.


Carolyn Craig
Associate Concierge

Carolyn is the newest addition to the Zebrano Concierge team. She brings 10 years of hospitality experience ranging from Cadillac Fairview, The Fairmont Hotel and most recently The Ritz Carlton Hotel. Her extensive background as a hotel Concierge was a great segue into her current role with Zebrano. Outside of work Carolyn loves to bake and enjoys spending time outdoors with her husband and son. 


Nancy Zhu
Accounting Manager

Nancy joined the Zebrano family as an accounting manager in Summer 2018. She has both an accounting and biotechnology background. She is detail oriented and has tremendous focus. . In her spare time, she enjoys hiking, travelling and exploring the city. Currently she is pursuing her CPA designation and is close to completion. Nancy’s professional accounting knowledge is an invaluable contribution to the Zebrano team.


Office Dog

Mowgs spends most of his weekdays at the office. He has aspirations of one day becoming a certified therapy dog. 


Interested in joining our team? We currently have one open position: